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Frequently Asked Questions

What is the Habitat for Humanity ReStore?

Habitat ReStores are nonprofit home improvement stores and donation centers. The items we sell are available to the public and similar to what you may see in other home good stores, such as furniture, appliances, a brand-new box of tile you’ve been needing for your bathroom project or a vintage treasure you won’t find anywhere else. However, Habitat ReStores are more than just resell stores.


What happens with my donation? Does it go into a home built by Habitat?

Material donations are not used in Habitat-built homes. Instead, our ReStores sell items at low-cost to the public. The ReStores generate a valuable revenue stream that enables Habitat for Humanity of Boone County to build more decent, affordable housing for hard-working, low-income families. Your donation not only helps support the construction of Habitat homes, it also helps reduce the costs of home-improvement for other homeowners in the community.


How do Habitat ReStores help the environment?

When items are donated to the ReStore they are kept out of the landfill and given a second chance at life. Since 2018 the Habitat Boone County ReStore has diverted over 1,400 tons from the landfill.


Are Habitat ReStores open to the public?

Yes! Stop by our location in Zionsville. Hours of operation are Tuesday (starting 4/2/24), Wednesday, Thursday, and Saturday 10am - 4:30pm and Friday 10am - 5:30pm.


What donations does Habitat ReStore accept?

We accept household items or building materials, which can include a wide variety of products. ReStore donations come from all kinds of sources — from your neighbor after a finished home project to a large restaurant chain with old furniture after remodeling. You can find a list of items we are currently accepting here.


How soon can you come pick up my donation?

We schedule about one week out depending on the time of the month and your location. Schedule your pickup online here.


Is there a fee to have my donations picked up?

There is no mandatory fee for pickups. We are extremely appreciative of any contribution you can make to Habitat. The more we save on costs, the more we can do for low-income homeowners in Boone County!


Can the ReStore pick up donations that are inside my home?

All donations need to be brought outside (on the driveway, porch or garage; we kindly ask that you DO NOT leave the items curbside) just prior to the pick-up time. No assistance loading the items into the truck will be required. We partner with ReSupply, a priority pick up service, who will go inside your home and retrieve your items. Their fee is based on item and location. Check out their information here.


Does the ReStore repair donated items and materials?

Unfortunately, we currently do not have the resources to repair or touch up items, which is why we can only accept lightly used donations that are in good, working condition.


How do I count my donation as a tax deduction if I have a scheduled pick up?

Our drivers will email you a donation receipt once they have received the items from you. We can also provide you with a hard copy receipt upon request. Legally, Habitat cannot appraise your donation(s), so all donors must fill out an estimated value for their donation(s) on the receipt. Please keep in mind that you are required by law to fill out IRS Form 8283 for any donation you value at $500 or more. Any donation with a total value of $5,000 or more must also be professionally appraised.


What does a Habitat for Humanity ReStore sell?

Habitat ReStores tend to resemble a home improvement store — a very unique home improvement store. At the majority of ReStores you’ll find items that fit into the following categories: building materials, appliances, furniture, home décor and so much more!  The items you’ll find will range from brand new to gently used, and there will likely be a wide range of brands and styles. Of course, that’s not all you’ll find. Because the inventory of each ReStore depends on donations, you never know exactly what you’ll find. We recommend heading to your local Restore today to see what's in stock! (Of course, you may want to go back next week, too, to see what new items have arrived).


Does the ReStore offer building deconstruction services?

We unfortunately do not have the resources to deconstruct or dismantle any items that wish to be donated. 


How can I support Habitat for Humanity of Boone County?

When you shop or donate at a ReStore, you are automatically supporting not only your local store, but also the Habitat mission worldwide. Click here for other ways you can support Habitat for Humanity of Boone County.

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